Perhaps it’s unfair that those of us who work in the funeral profession have a bit of an uphill battle in dispelling the unearned negative impressions the public may have formed about us. Death is a fact of life, and it takes a special person and a special team to show honor to those who have passed while comforting and serving the family and friends of the deceased. If you could convince John Q. Public to spend time with you and your staff at your facility you could reveal how wonderfully human, compassionate, professional, and fun you really are.